COVID-19 Precautions

Addressing COVID-19 Concerns

We are fortunate that there are still not many cases of the virus near us in Washago and outlying areas. Let’s try and keep it that way!

Update : March 15, 2020 – The safety of clients, staff and the public is our top priority. We are relying on information from trusted sources for our care and protocols at this time. At this time we have made the decision to stop all non-essential care in the interest of community health and social distancing. Due to the close proximity to clients that our job requires we are unable to feasibly adhere to social distancing guidelines and feel the responsible decision is to close the clinic as we continue to closely monitor for updates. This is not a decision made in panic, it was based on informed assessment of available recommnedations and the experiences of healthcare providers around the world. While it is regrettable, the safety of our clients, workers and community are our top priority. We care about your health and we will be available by phone and email to continue to support your healthcare needs. We are thankful to be a part of your healthcare team and that you understand that this is the most responsible course of action. Please continue to follow us here and on social media for updates and we will be in touch and see you soon! As a community lets work together to have the best possible outcome here.

What Are We Doing To Help Stop The Spread Of The Virus?

The most effective thing we can all do is wash our hands and keep our hands away from our faces. 

As always, tables are fully disinfected between clients.

As always, proper hand-washing protocols are in place.

As always, all equipment is being wiped down disinfectant cleaners between uses. 

Alcohol based sanitizers are readily available throughout the clinic. 

The ‘tap’ option is available for payment and we are cleaning devices between each use and having each client clean their hands before entering the clinic and before touching any devices.

Our staff is diligently wiping down frequently touched areas of the clinic, such as door handles, desk tops, devices and equipment several times a day.

There are signs on the door and we are informing all clients to call the clinic and reschedule if you are experiencing any signs or symptoms of being unwell. With information provided to us by government health agencies and our professional associations, we know what to look for in terms of symptoms and what actions to take in these cases in accordance with emergency preparedness plans.

If any staff are unwell, they are asked to stay home and to contact their doctor or public health unit. 

We are asking all individuals who have travelled outside of the country in the last 20 days to not attend. 

We have implemented a communication strategy to ensure everyone is reminded to take proper precautions themselves.

We continue to communicate with staff and clients as new information becomes available or as new requirements become necessary. 

We continue to monitor our Public Health Agencies to determine the safest course of action for everyone who enters our clinic, staff included. We want to do everything in our power to protect everyone from possible infection. This situation continues to evolve quickly and we will continue to monitor it closely. We will keep you advised of any changes. Based on current standards, we are OPEN and committed to your health. 

Please feel free to call the clinic if you have any other questions or concerns.